Project Background: The client is one of the biggest express delivery company need to provide their client with on-time, on-demand information regarding their parcel. They have over 350 drop points across Malaysia, across geographically diverse locations. Local geographical challenges in Malaysia does become a big headache for them, due to the coverage challenges with the local telecommunications providers. In the past, the client only sent messages to premium packages due to the high price per message. The low margin in the shipping industry has made this value-added service unviable for all courier package. The fierce competition within Malaysia was also pushing our client to improve their customer services.

CMI Solution: Based on client's need. CMI proposed our mCloud SMS solution with IPSEC as a total solution for them. A minimum of 2,000,000 SMS messages package per month to CMI mCloud SMS platform was offered and a Proof of Value (PoV) was conducted by CMI to highlight possible business value and to ensure technical capability and competency.

Solution Advantages: CMI provided high delivery-rate Cloud SMS service with a low price that is competitive in the market to support customers business growth. With CMI mCloud SMS platform, our client is able to provide such value-added service while maintaining sustainable revenue model.

Project Background: A leading real estate developer built a new residential building in Hong Kong and developed a new application for landlords or tenants to receive SMS notifications or order value-added services. The following pain points appeared during the development of the application: 1. Lack of professional developers to support the SMPP protocol; 2. Need reasonable price but low demand for short messages; 3. The need to send SMS via the public Internet, and a reliable and safe interface; 4. Because residents are about to move in, they need solutions that can be deployed quickly.

CMI Solution: CMI provides the customer with a CloudSMS Web API interface designed for the enterprise back-end system SMS application. The web support engineer only needs to enter a few lines of code to perform maintenance work. It also provides a portal to monitor usage statistics, and can use variable functions to design SMS content templates. The SMS uses HTTPS encryption, and is protected by the SSL three-level mechanism through the public network connection. The solution perfectly satisfies all the main needs of the customer.

Solution Advantages: Provide a Cloud SMS platform that can be quickly deployed for customers to easily connect, and at the same time provide attractive prices and pay-as-you-go models. The CMI team provides timely and close support to ensure that the project is delivered seamlessly before residents move in.

Project Background: The client planned to send customers the OTP one-time verification code for mobile banking login, membership points remind and other SMS push messages through CloudSMS service. The customer has its own application system and APP, and hopes to trigger SMS reminders through the APP application.

CMI Solution: After understanding customer needs, CMI provides its own Cloud SMS platform to respond quickly and solve customer needs fastly and effectively. Taking into account the cost requirements of customers, in addition to CMI's own Cloud SMS service, CMI also provided customers with SMS services from a local partner. Through service integration, it provides more cost-effective options, effectively helping customers save budgets and gain customers satisfaction.

Solution Advantages: Responding quickly and carefully understanding the actual needs of customers, combining CMI's self-owned product capabilities and partner's capability, provide customer with the integrated cloud SMS services, and can quickly deliver the solution.