You can apply Cloud Connect, SD-WAN, Collaboration Tool, CDN, ADN, Application Acceleration Network, Microsoft 365, Fortinet VPN, Enterprise messaging, VLin, Public Cloud, Smart Gateway for Telecommuting in mCloud.

mCloud Product and Service included Multi-Cloud, Cloud Connect, SD-WAN, CDN, Application Acceleration Network, Marketplace, Cloud Bundle Services.

mCloud is the Cloud Network Integrated Solution provided by CMI which combines with Cloud Service, Network Service and Cloud Portal.

Multi-Cloud Service on mCloud Portal supports AWS Global, HUAWEI CLOUD, Microsoft Azure and AliCloud.

You have to first register an account on mCloud and complete the Enterprise Verification. Then you can visit our Trial Center and apply for trials.

mCloud supports Credit Card (VISA, Master, JCB) or Invoice billing.

mCloud is the Cloud Network Integrated Solution provided by CMI which combines with Cloud Service, Network Serivce and Cloud Portal, enable Customer to Self Service purchase, monitor and manage CMI Cloud Network Service. Customers could also check the billing and subscription detail in mCloud Portal.

Go to https://mcloud.cmi.chinamobile.com/register.

mCloud Product and Service included Multi-Cloud, Cloud Connect, SD-WAN, CDN, Application Acceleration Network, Marketplace, Cloud Bundle Services.

Customers can enjoy a discount, consolidated billing and, a one-stop solution through mCloud.

You can create mCloud account within 1 minute.

You can apply Solutions in the Solutions Centre.

Customers can apply Enterprise Anti-epidemic Prevention and Control Solution, Global call center overall solution, Business Collaboration Solutions, Global edge cloud platform, Financial Solution, Retail Solutions, Content business:TV-BOX iSolutions, Game Cloud Solution, A2P Enterprise SMS Solution, Security Solutions, etc on mCloud.

You have to first register an account on mCloud and complete the Enterprise Verification. Then you can visit our Trial Center and apply for trials.

You can apply Cloud Connect, SD-WAN, Collaboration Tool, CDN, ADN, Application Acceleration Network, Microsoft 365, Fortinet VPN, Enterprise messaging, VLin, Public Cloud, Smart Gateway for Telecommuting in mCloud.

You can check CMI’s PoP availability, latency situation on mCloud in the Network Quality section .

mCloud Portal supports MPLS and IP Network Latency, Avaliability, Jitter, Packet Loss.

Cloud connect and SDWAN supports alarm function.

You can contact customer service team via Service Hotline, online customer service and Email.

mCloud supports English, Chinese, Japanese.

mCloud supports Credit Card (VISA, Master, JCB) or Invoice billing.

You need to submit Company Info, Business Registration Proof, Financial Report (optional) for Enterprise verification.

After the customer submits the enterprise verification, it only takes 1-2 working days to complete if the supporting documents and information provided are correct.

AWS Global, HUAWEI CLOUD, AliCloud, Microsoft Azure and Google Cloud are covered for Public Cloud promotion.

mCloud is our ecosystem that includes multiple service, like public cloud resell service. We are the reseller of those public cloud platform.Onboarding service to CMI mCloud marketplace can increase the sales channel and opportunities for your product/service. mCloud is the Cloud Network Integrated Solution provided by CMI which combines with Cloud Service, Network Serivce and Cloud Portal. mCloud Product and Service included MultiCloud, Cloud Connect, SD-WAN, CDN, Application Acceleration Network, Marketplace, Cloud Bundle Services. Cloud Portal is an integrated online platform to enable Customer to Self Service purchase, monitor and manage CMI Cloud Network Service; Customer could also check the billing and subscription detail in mCloud Portal. Besides, Customer can check the Connectivity avaliability, real-time traffic (inbound, outbound), Traffic History(inbound, outbound), Alarm Log. With regards to Multi-Cloud services, AWS Global, HUAWEI CLOUD, Microsoft Azure and AliCloud are supported.

Cloud network integration refers to a Cloud platform with CMI Cloud Connect service. Customers can deploy the workload in Cloud and use CMI Cloud Connect to make the connection to the public platform.

Customers can enjoy an extra discount, consolidated billing, professional support, and one-stop solution through CMI.

As an international company's cloud network business platform, mCloud provides enterprise users with unified management functions such as rapid activation of cloud network products and services, monitoring alarms, configuration management, and network tools. Users can monitor the network status of the business at any time, learn about network alarms, conduct network speed measurement, and perform self-service configuration.

If the payment method selected by the user is a credit card, it will take 2-4 working days; if the selected payment method is bill payment, it will be within 1-2 working days.

After completing the user registration, the user needs to submit the enterprise certification. After the audit is completed and the certification is passed, the customer can order business online.

You can go to Service Center -> Settlement to view and download the bill, and you can also view the overall consumption of the service

The operation of ordering on the platform is the signing of a contract.

If you need to apply for business lease cancellation or suspension, please contact the CMI sales manager to go through relevant procedures.

If you need to apply for a change of business service type, please contact the CMI Sales Manager for relevant procedures.

1. Cloud-to-Cloud cross-region Charge section: A-end contains PoP point charge and Cloud virtual circuit charge, B-end contains Cloud virtual circuit charge(For direct connection to AWS, Cloud virtual circuit charge can be exempted at both A-end and B-end).
2. Cloud-to-Cloud within region Charge section: A-end contains Cloud virtual circuit charge, B-end contains Cloud virtual circuit charge. By default, cloud-to-cloud provides protected circuits, and sites provide unprotected circuits to the cloud.

Customers can Ping through the cloud vendor VM or contact your account manager to provide Ping test reports.

Order online through mCloud or consult a proprietary account manager for product details.

CMI provides cross-border connections between domestic and overseas cloud operators for China's basic operators and compliance.

Customers can monitor business performance in real time through the customer portal. Function entry: In the enterprise portal console, click "cloud connect Monitoring" on the left menu to enter, or click "Service Instance"→ [Details] → [Monitoring] access.
Operation steps:
1. Display the cloud connect business view by default, and display the monitoring situation of different connections by a circuit number.
2. The business view shows the device, configuration and status information of the CMI side and CSP side in the cloud connect.
3. Click the TAB to switch to the flow view. The flow view shows the change of flow rate every 5 minutes in the past 1 hour and 24 hours, including the minimum value, maximum value, average value and peak value of flow rate in the direction of inflow and outflow.

Customers can seek Support through the cloud provider's "Support" service opening example.

CMI has already set up a direct ENNI connection with public cloud service providers. All customer connection to a public cloud platform is opened as a VC within ENNI link, it can reduce the time of provisioning

1. Site-to-Cloud cross-region Charge section: the site side contains PoP point charge and Port charges, the cloud side contains Cloud virtual circuit charge(For direct connection to AWS, Cloud virtual circuit charge can be exempted).
2. Site-to-Cloud within region Charge section: the site side contains Port charges, the cloud side contains Cloud virtual circuit charge. Note: Connection fees between the customer site and the CMI Cloud Connect PoP (e.g. local-loop/cross connection, etc.) are not included. By default, cloud-to-cloud provides protected circuits, and sites provide unprotected circuits to the cloud.

CMI can provide connectivity such as a leased line or SD-WAN to connect a private site to the nearest CMI Cloud Connect POP.

Cloud connects provide L3 VPN connections based on MPLS VPN by default, without any restrictions on customer data transfer.

MTU (PoP) to PoP By default: 1500 Byte Global business offer: 9000 Byte+ (subject to actual resource check results) China mainland: 4390 Byte (subject to actual resource check results)

You can apply for a free trial service of Cloud connect for 30 days.

1) Bandwidth test from the customer site to cloud.
2) End-to-end cloud connect ping test (CMI provides device status information to assist customers to complete).

Availability: 99.99% (Protected), 99.9% (Unprotected); Average packet loss rate: ≤0.5%"

Cloud Connect has been widely connected with public cloud service providers around the world, covering Asia, Europe, America and other regions.

Multi-Cloud Service on mCloud Portal supports AWS Global, HUAWEI CLOUD, Microsoft Azure and AliCloud.

You have to first register an account on mCloud and complete the Enterprise Verification. Then you can visit our Trial Center and apply for trials.

You can enjoy up to USD500 Cloud Usage Coupon.

The test account can be directly transferred to the official account.

The customer has to complete the mCloud registration. After the order proceeded completely, the actual migration date and time will be agreed upon by CMI and the customer. CMI will send an invitation email to the customer. The customer could just do the simple acceptance for completion.

mCloud currently only supports AWS global account registration. The customer must have a Chinese Business Entity to create AWS(China) account.

CMI covers Azure International Region, Customer could purchase Azure Cloud service in most regions (except Microsoft China)

CMI is Microsoft's MPN Silver Member, with Silver competencies in Cloud Platform and Small and Midmarket Cloud Solution. CMI is also the Indirect CSP Reseller, ExpressRoute C1 & C3 Partner of Microsoft Cloud.

CMI is Google Cloud Interconnect Partner, Google Cloud Sell Partner, Google Cloud Service Partner and Google Workspace Sell Partner.

HUAWEI CLOUD International site.

CMI is a Strategic Consulting Partner of Huawei Cloud.

CMI covered AWS Global version.

CMI is APN Advanced Consulting Partner, AWS Authorized Solution Provider, AWS Direct Connect Partner of AWS.

CMI is the global distributor of Alibaba Cloud (International), covering the areas covered by Alibaba Cloud (International)

CMI is the Alibaba Cloud Distributor (International), Alibaba Cloud Elite Channel Partner.

The components of SD-WAN are Controller, CPE and Gateways.

1.Hybrid WAN: Improve application efficiency and network availability through Hybrid networking contact. Support MPLS, LTE, Internet and other ways of access;
2. Simplifying WAN Architecture: through automation, has the identification function of application software can simplify network of WAN Architecture, convenient management;
3. Augmenting: Compared with traditional network, adjust the network application in a faster and more flexible way, and allocate routes to meet business needs.
4.Increasing SaaS/IaaS Performance: Optimize enterprise access to SaaS, IaaS Performance, and improve productivity;
5. Acceslerating WAN Deployments: can quickly, WAN network.

Remote installation/configuration(Zero Touch Provisioning, ZTP) is free.
When configured remotely, CMI provides customers with basic setup information ahead of time. 
1. If the customer requires reconfiguration later, a remote reconfiguration or engineering work fee will be charged;
The one-time service fee is approximately $100 or an additional quote from CMI front-line staff.
2. On-site installation shall be quoted and arranged separately (not recommended).

CPE means Customer Premises Equipment, in this case, it is an edge router.

Normally, we provide 2 sites in the first phase.

You can just buy the license if you have the device.

CMI supports vEdge Cloud router.

Yes. China Mobile International (CMI) is one of the few companies with relevant qualifications to provide compliant and legal cross-border communications services in China.SD-WAN is one of the communication and networking services.

The contract term shall be one year as the minimum billing cycle. CMI may also offer a two or three years contract

CMI SD-WAN supports bandwidth from 10M to 500M.

It can provide cross-border interconnection. CMI is one of the China-approved Cross-border Teleco Service providers.

Charge by the month, you can choose different clients and gateways. The number of CPES and dedicated gateways used depends on the network design. Provide bandwidth demand over 500M and make a quotation according to a specific situation. Consult your solution manager or front line colleagues for details on specific projects.

There are 32 gateways for CMI SD-WAN. （the number keeps increasing）

We have over 20 cloud-based gateways. About 30 CMI SD-WAN gateways have been constructed. Mainly including: the East coast of the United States, the West Coast of the United States, Illinois, Toronto; Mexico City, Bangkok, Mumbai, Jakarta, Kuala Lumpur, Sao Paulo, Johannesburg, Moscow, London, Paris, Geneva, Sydney, Dubai, Guiyang, Qingdao, Chengdu, Taipei, Etc

The application time is 10 working days

CMI has passed the evaluation test of SDWAN by the China Academy of Information and Communications Technology and received the "Certificate of SD-WAN Ready“.

The deployment of SD-WAN is very simple in that it takes less than 1 week to finish the provision.

CMI SD-WAN supports TD-LTE and FD-LTE..

CMI SD-WAN gateway can be divided into two types: physical gateway and cloud gateway.
1.MPLS and DIA are the underlying networks connected between physical gateways;
2. The Internet is used to connect cloud-based gateways and other physical gateways.

SD-WAN network service is provided in cities where CPE can be delivered. Due to beyond the scope of hardware maintenance services, we cannot provide on-site installation and hardware return authorization services.

There are nine physical gateways, including Hong Kong, Beijing, Shanghai, Guangzhou, Tokyo, Seoul, Singapore, Los Angeles and Frankfurt.

The fault level Fault response time status update
High <30 min 2 hour
Middle <30 min 4 hour
Low <1 hour 16 hour

You can use SD-WAN as a backup circuit.

The Customer Premise Equipment (CPE) (hardware or virtual device) will be installed on the client's site or cloud. CMI SD-WAN supports the following connections:
• Site to site
• Site to cloud
• Cloud-to-cloud (e.g. AWS, Azure, Ali Cloud, HUAWEI CLOUD, etc.)
• Site to SaaS (e.g. Office 365), i.e. SD-WAN "Cloud Accelerated Service Solution"

CMI can provide SD-WAN services in most countries and regions.

CMI Customer Services Center
Hotline: +852 3975 6666 (Hong Kong & Overseas)
400 100 0802 (accessible within Mainland China only)
Email: CS@cmi.chinamobile.com

Application Accelerate network (Application Accelerate network) is a global public network acceleration service, relying on China Mobile International's high-quality bandwidth and global transmission network, to achieve global network access and application deployment across regions, improving user access to public network services Experience. Global acceleration greatly improves the quality and security of the network, reduces network delays, and ensures high availability of services. In addition, global acceleration supports minute-level activation and business deployment is more agile.

By monitoring the running status of the application, user flow is automatically scheduled to ensure service continuity.High availability services assist the smooth upgrade and migration of business, and ensure the continuity of service to the greatest extent. Back-end applications are deployed across regions to achieve load sharing and high-availability disaster recovery between different regional services. Monitor the availability of back-end applications through a health check mechanism.

Users can set access control policies; they can be paired with customized security services to protect applications from attacks.High security capabilities have access control strategy, control and management of customer access to application security strategy, support configuration black and white list. It can be linked with first-class security services to automatically detect attacks and switch to a security protection link

Easy to use, unified monitoring and operation of global resources, and more agile business deployment.

Intelligent scheduling network transmission traffic, automatically access the nearest CMI to accelerate the global network. The user's traffic is connected to the CMI network through the access point IP address or CNAME address. Transport layer protocol optimization, greatly improving the stability and performance of network transmission. Route user access traffic to the end node where the most suitable application is located.

Direct access to application services requires access to application services through multiple ISPs. Multiple jumps will cause network problems such as delays and packet loss. After using application acceleration, provide a stable global transmission link through the CMI global backbone high-quality transmission network, directly access the application, and improve network quality.

Aiming at enterprise office scenarios such as global enterprise audio and video conferences, enterprise internal OA / Web acceleration, multinational enterprise access branches, mobile office, etc., accelerate enterprise remote collaboration efficiency and improve enterprise management efficiency.

Please register on the mCloud platform and contact our sales colleagues.

We offer 14 Days free trial to customers.

Application acceleration network supports optional acceleration zones, pay-per-traffic( allowing customers to use it on demand, avoiding wasted traffic due to improper package selection) and adjustable bandwidth.

1. Improve office efficiency
2. Stable transmission and low latency of files and videos
3. Improve collaboration effectiveness
4. File and video transmission performance up to 10 times
5. Reduce costs
6. Unified management of the global office collaboration network to reduce enterprise IT operation and maintenance costs

You need to provide the IP, domain name, port number, and port number of the application source station.

CloudSMS is a Web API based SMS platform running on the cloud for enterprises to deliver SMS from Application to Person (A2P) upon enterprise business scenarios or workflow.

CloudSMS allows enterprises to deliver SMS from their backend system (Application) to customers or subscribers through Web API, which is most suitable for enterprise IT backend system.

The Web API is simple and efficient, purpose-built for enterprise SMS application only. It can be easily adapted by enterprise IT personnel and applied in the enterprise backend system.

Information is encapsulated in JSON format.

The SMPP (Short Message Peer-to-Peer) protocol is an open, industry standard, carrier grade protocol designed to provide a flexible data communications interface for the transfer of short message data between External Short Message Entities (ESME), Routing Entities (RE) and Message Centers (MC) in the carrier network. For Enterprise backend system to cater a carrier grade communication protocol, it may be too heavy for their IT personnel to adapt and maintain.

Enterprises normally deliver A2P for verification code process, order confirmation, service activation, alert, new service notice, etc.

Web API can help to speed up the time-to-market and facilitate the maintenance work. The application and deployment are simple for enterprise IT personnel.

CloudSMS allows enterprises to deliver SMS from their backend system (Application) to customers or subscribers through Web API, which is most suitable for enterprise IT backend system than using SMPP.

CloudSMS uses HTTPS for encryption, and SSL mutual authentication is applied.

The communication is through TCP(Transmission Control Protocol), while the port number can be user-defined.

There is no minimum quantity required for ordering CloudSMS.

Gaming SMS are not allowed to send. Other SMS contents are subject to the regulations of destination countries. Please consult our account managers for more detail.

CloudSMS support notification for SMS delivery status report.

There is no SLA for CloudSMS.

CloudSMS covers 234 countries globally.

For delivering SMS to Mainland China number, it is regulated the source IP address of the customer's server has to be outside Mainland China. For more detail, please consult our account manager.

Web API reference handbook will be provided for the Enterprise IT team about how to implement the Web API in their backend system.

SMS service description document will be provided as a user manual to the customer.

SMS service description document will be provided as a user manual to the customer.

Portal account will be provided for Enterprise IT team to check SMS delivery volume, bill status, message log for troubleshooting,
etc.

The primary purpose of a content delivery network is to deliver content efficiently and securely to visitors, no matter where they are in the world.

You'll have to make it the default inbound gateway for all incoming traffic by modifying the DNS configurations of your root domain and subdomains That'll ensure all visitors are routed to your CDN instead of your server.

CDN supports content that can be sent using the HTTP or WebSocket protocols.

By default, if no cache control header is set, each edge location checks for an updated version of your file whenever it receives a request more than 24 hours after the previous time it checked the origin for changes to that file.

You can simply delete the file from your origin and as content in the edge locations reaches the expiration period defined in each object’s HTTP header, it will be removed.

ICP is a permit issued by the Ministry of Industry and Information Technology of China MIIT to permit China-based websites to operate in China.

The China-based entity needs to appoint a “web representative”. Web representatives, must meet the following requirements:
•Must be a local based employee of this office appointed to apply for ICP.
•Must be able to communicate in Mandarin fluently.
•Must have a local contact
•Must have a valid ID

The following may apply for an ICP record:
•Chinese-owned businesses with a Chinese business license can apply for an ICP
•China based representative office of companies outside of China
•Partially or wholly foreign-owned businesses with any type of Chinese business license
•Chinese citizens, using their state-issued ID, can apply for an ICP in the name of an individual in this case, the domain should be owned by the person applying.
•Foreign individuals, using their passport as ID, who can be physically present in China long enough to fulfill the basic registration requirements, can apply for an Individual ICP; in this case, the domain should be owned by the person.

The exact outbound bandwidth from our edge servers is measured in bytes.

Instantly purge the entire cache or individual content by URL or response header tag.

Partner acts as the interface between CMI and End User, who is responsible for the service requirements consultation and payment of End User as well as the sale promotions and support of CMI.

Normally focus on CMI Cloud-Network Integration product, such as SDWAN, Cloud, Cloud Connect, CDN, Foreign Enterprise - China Access Network.

The content of Multi-cloud is Public Cloud, Private Cloud, Hybrid Cloud, Edge Cloud.

End Customer places an order to Partner, then Partner places an order to CMI.

End Customer pays to Partner, then Partner pays to CMI.

CMI bills Partner, then Partner bills End Customer.

No, mCloud Partner could put their own margin with End Customer.

Two levels, Standard Partner and Premium Partner.

Revenue USD 60,000, then you can be the Standard Partner of CMI.

Revenue USD 600,000, then you can be the Premium Partner of CMI.

Yes for Overseas Entity. No for Mainland China Entity, due to the compliance issue.

CMI can sponsor Partner Marketing Event for local product promotion. With the business volume growth or annual commitment, a partner can enjoy a favorable level of discount for the CMI Cloud-Network Integration product list price.

Need to sign the Partnership Agreement, and complete the mCloud Partnership Registration Form first, please click the website link: https://isolutions.cmi.chinamobile.com/en/partner/consulting

CMI will select our technology partners based on the following 5 criteria:
1. Be passionate and has the same value as CMI.
2. With complementary skill.
3. With their local entity and license.
4. Has market influence and customer base.
5. Interested in cooperation with CMI.

You can contact the sales department of the CMI subsidiary in your local area or send your request to our iSolutions email box: solutions@cmi.chinamobile.com

After becoming a technology partner, you will be able to enjoy the following benefits:
1. Access a wider range of expertise with other partners through CMI’s network;
2. Build a business with a win-win collaboration under a global partnership ecosystem;
3. Enjoy different levels of CMI Cloud-Network Integration product and services;
4. Expand market footprints around the world with CMI;
5. Have CMI’s Marketing Sponsorship or joint promotion to support the business;
6. Reserve resources for their own development;
7. Resolve tax and entity issues in new markets.

CMI offers 3 tiers of technology partnership: Bronze, Silver, Golden

Promise to contribute at least USD5,000 in Cloud-Network resources deployment annually.

Promise to contribute at least USD10,000 in Cloud-Network resources deployment annually.

Promise to contribute at least USD50,000 in Cloud-Network resources deployment annually.

For technology partner program: minimize the on-boarding lead-time, low threshold and quick launch for driving business; For consulting partner program: it's a resale program for the channel so need time to a build relationship with channel partners; For marketplace: suitable for long-term collaboration, need productization, automate with mCloud through API integration.

No commission is needed. The relationship between our technology partner and CMI is a collaboration but not employment. We only expect our partner to reach the minimum Cloud-Network resources deployment annually according to different tiers.

We can cooperate in various industries and services:
1. Cloud Network services: such as Cloud Connect, SDWAN, CDN, IEPL/IPLC/DIA, IDC and etc.
2. Other customized solutions: such as Enterprise Anti-epidemic Prevention and Control Solution, Business Collaboration Solutions, Financial Solution, Retail Solutions, Game Cloud Solution, Security Solutions and so on.

We would expect our technology partners to be responsible for knowledge and solutions management. Also contribute continued development of product innovation and well demonstrate acting with integrity and building trust with CMI.

5 steps are required for our technology partners to land on CMI:
1. Sourcing;
2. Through negotiation to exchange business information and business collaboration model, understand potential partner and way to an agreement;
3. Evaluation process;
4. Partnership on-board execution;
5. Finalization.